Privacy Policy

1. Introduction

QUANTUMCAP LTD (Company number 17131047), a company registered in England and Wales with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ ("Company", "we", "us", or "our") operates the JustHoney.ai website, applications, and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service. This policy applies to all users, including visitors who do not create an account.

This Privacy Policy should be read alongside our Terms of Service, which govern your overall use of the Service.

2. Information We Collect

We collect information in several ways depending on how you interact with the Service:

2.1 Information You Provide Directly

• Account Information: When you register, we collect your email address, display name, and password (or authentication tokens if you use social login providers such as Google, Discord, or X/Twitter)
• Profile Information: Any optional profile details you choose to provide, such as display name or preferences
• Payment Information: If you subscribe to Premium, our third-party payment processor collects your payment details (such as credit card number, billing address). We do not store full payment card numbers on our servers
• Conversation Data: Text messages, prompts, and other content you send to AI companions within the Service
• Support Communications: Information you provide when contacting us for support, including email messages and any attachments
• Feedback: Any feedback, suggestions, or reports you submit to us

2.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers
• Usage Data: Pages visited, features used, buttons clicked, time spent on pages, and general interaction patterns with the Service
• Log Data: IP address, access times, referring URLs, error logs, and server request logs
• Location Data: Approximate geographic location derived from your IP address (we do not collect precise GPS location)
• Cookie Data: Information collected through cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

• Social Login Providers: If you authenticate using Google, Discord, X/Twitter, or Reddit, we receive basic profile information (name, email, profile picture) as permitted by those services
• Payment Processors: We may receive transaction confirmations and subscription status from our payment provider
• Analytics Providers: Aggregated usage information from analytics services that help us understand how the Service is used

3. How We Use Your Data

We use the information we collect for the following purposes:

Service Delivery

• To create, manage, and maintain your account
• To provide AI companion interactions and generate personalized responses
• To process subscriptions, payments, and billing
• To deliver features you request and enable Service functionality

Service Improvement

• To analyze usage patterns and improve the Service's features, performance, and user experience
• To train and improve our AI models using anonymized and aggregated data
• To conduct internal research and development
• To troubleshoot bugs, resolve technical issues, and monitor system performance

Communication

• To send you service-related announcements, updates, and security alerts
• To respond to your support inquiries and feedback
• To send promotional communications (you can opt out at any time)

Safety & Compliance

• To detect, prevent, and address fraud, abuse, and security threats
• To enforce our Terms of Service and other policies
• To comply with applicable legal obligations, regulations, and law enforcement requests
• To protect the rights, property, and safety of QUANTUMCAP LTD, our users, and the public

4. AI & Conversation Data

Processing

Your messages are sent to AI model providers to generate responses. The content of your conversations is processed in real-time and is necessary for the core functionality of the Service.

Storage

Conversation data is stored on our servers to provide features like chat history, companion memory, and continuity between sessions. This data is encrypted at rest and access is strictly limited to authorized systems and personnel.

Model Training

We may use anonymized and aggregated conversation data to improve our AI systems. When data is used for training purposes, it is stripped of personally identifiable information. Your individual conversations are not shared publicly or sold to third parties.

Deletion

You may delete individual conversations or request full deletion of your conversation history by contacting support. Deleted conversations are permanently removed from our active systems, though residual copies may exist in backup systems for a limited period before being purged.

5. Data Sharing & Disclosure

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service Providers: We share data with third-party vendors who perform services on our behalf, such as hosting, payment processing, analytics, and AI model inference. These providers are contractually obligated to protect your data and use it only for the services they provide to us
• Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information
• With Your Consent: We may share your information with third parties when you give us explicit consent to do so
• Aggregated Data: We may share anonymized, aggregated data that cannot reasonably be used to identify you for research, marketing, analytics, and other purposes

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service:

• Essential (required): Authentication, session management, security. The Service cannot function without these.
• Functional: Remember your preferences, language settings, and display options.
• Analytics: Help us understand how users interact with the Service so we can improve it.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may prevent you from using certain features of the Service.

We do not currently respond to "Do Not Track" (DNT) signals. However, you can use browser-level controls to manage tracking preferences.

7. Third-Party Services

The Service relies on third-party services for core functionality. These may include:

• Cloud Infrastructure: Amazon Web Services (AWS) for hosting, data storage, and computing resources
• AI Model Providers: OpenAI and other providers for generating AI responses and content
• Payment Processing: Third-party payment processors for handling subscription billing securely
• Authentication Providers: Google, Discord, X/Twitter, and Reddit for social login functionality
• Content Delivery: CDN providers for delivering images, media, and static content efficiently
• Analytics: Analytics tools for understanding Service usage and performance

Each third-party service has its own privacy policy governing its use of your data. We encourage you to review their policies. We are not responsible for the privacy practices of these third-party services.

8. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it:

• Encryption: Data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption algorithms
• Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions
• Infrastructure Security: Our infrastructure is hosted on enterprise-grade cloud platforms with physical security, network security, and regular vulnerability assessments
• Authentication: Passwords are hashed using strong, one-way algorithms. We support secure authentication methods including social login and JWT tokens
• Monitoring: We continuously monitor our systems for security threats, unauthorized access, and anomalous activity

While we strive to protect your information, no system is completely secure. We cannot guarantee the absolute security of your data transmitted to or stored by the Service. You use the Service at your own risk and are responsible for maintaining the confidentiality of your account credentials.

If you believe your account has been compromised, please contact us immediately at support@justhoney.ai.

9. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data (subject to certain exceptions)
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to the processing of your personal data for certain purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on your consent, without affecting prior processing
• Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment

To exercise any of these rights, please contact us at support@justhoney.ai. We will respond to your request within 30 days (or sooner if required by applicable law). We may need to verify your identity before processing your request.

10. Children's Privacy

JustHoney.ai is strictly for users aged 18 and over. The Service is not directed at, and may not be used by, anyone under the age of 18.

We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a person under 18, we will take immediate steps to delete that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@justhoney.ai so we can take appropriate action.

11. Data Retention

We retain your personal data as follows:

• Account Data: Retained for as long as your account is active. Upon account deletion, your data will be permanently deleted or anonymized within 30 days, except where retention is required by law
• Conversation Data: Retained for as long as your account is active to provide chat history and companion memory features. You may delete individual conversations at any time
• Payment Records: Retained for the period required by applicable tax and financial regulations (typically 7 years)
• Usage & Log Data: Retained for up to 12 months for analytics and security purposes, then aggregated or deleted
• Backup Data: Backups are retained for disaster recovery and are purged on a rolling schedule (typically within 90 days)

When data is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you.

12. International Data Transfers

QUANTUMCAP LTD is based in the United Kingdom. If you access the Service from outside the United Kingdom, your information may be transferred to, stored, and processed in the United Kingdom or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

Where required by applicable law (such as the GDPR), we ensure that appropriate safeguards are in place for international data transfers, including standard contractual clauses or other approved transfer mechanisms.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You may opt out of the "sale" or "sharing" of your personal information. Note: we do not sell your personal information
• Right to Correct: You may request correction of inaccurate personal information
• Right to Limit Use of Sensitive Data: You may limit the use and disclosure of your sensitive personal information

To exercise these rights, contact us at support@justhoney.ai. We will not discriminate against you for exercising your CCPA/CPRA rights.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and related data protection laws.

Legal Bases for Processing

We process your personal data on the following legal bases:

• Contract Performance: Processing necessary to provide the Service you requested (e.g., account creation, AI interactions)
• Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention, service improvement, and security, balanced against your rights and interests
• Consent: Where you have given explicit consent for specific processing activities (e.g., marketing emails)
• Legal Obligation: Processing required to comply with applicable laws

Your GDPR Rights

In addition to the rights listed in Section 9, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated. You may also contact us at support@justhoney.ai with any data protection concerns.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will update the "Last updated" date at the top of this page
• For material changes, we will provide prominent notice through the Service (such as a banner notification)
• For significant changes that affect how we handle your data, we will send a notification to the email address associated with your account

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes to this Privacy Policy become effective constitutes your acceptance of the revised policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

QUANTUMCAP LTD — Privacy Team
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: support@justhoney.ai

We will respond to all legitimate inquiries within 30 days. If you feel that your inquiry has not been adequately addressed, you may have the right to lodge a complaint with your local data protection authority.