Contact Us

For help with signing in, your account, a companion or anything that is not working as it should, email support@justhoney.ai. Tell us what you were doing and what happened, and add a screenshot if it helps.

For a question about a payment, your plan or a refund, email support@justhoney.ai with the subject “Billing inquiry”. Our refund terms are in the Refund Policy section of our Terms of Service.

If you are a consumer in the UK, the EU or the EEA, you can withdraw from your first subscription, a plan upgrade or a Nectar pack within 14 days, as set out in Section 9.2 of our Terms. Use our withdrawal form or email support@justhoney.ai with the subject “Withdrawal from contract”.

To use any of your data rights set out in our Privacy Policy, or with any question about how we handle your data, email support@justhoney.ai. We respond to every legitimate request within 30 days. If you feel your request has not been properly handled, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk, or to the data protection authority where you live.

Members can report any message, image or video with the report control next to it; content reported as illegal is removed at once while we review it. Anyone else, including a person who believes content shows them or a rightsholder, can email support@justhoney.ai. Every report is resolved within seven days, as set out in our takedown policy.

JustHoney AI is run by QUANTUMCAP LTD, registered in England and Wales. You can write to us at our registered office: